OVERVIEW

This website is operated by Panchoo Jewels LLP. Throughout the site, the terms “we”, “us”, and “our” refer to Panchoo Jewels LLP. By accessing our website and/or purchasing from us, you engage in our "Service" and agree to be bound by the terms outlined here. These Terms & Conditions apply to all users, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By using our website, you accept all terms, policies, and conditions stated here. If you do not agree, you may not access the website or use our services. New features or tools added to the site are also subject to these Terms.

We reserve the right to update or modify these terms at any time by posting changes. Continued use of our site constitutes acceptance of any revisions.

Section 1: Online Store Terms

By agreeing to these Terms, you confirm you are of legal age in your state or region. You may not use our products for unlawful purposes or violate any laws while using our Service. You must not transmit any destructive code, malware, or engage in any activity that would damage the integrity of our website.

Section 2: General Conditions

We reserve the right to refuse service to anyone for any reason. Content (excluding credit card info) may be transferred unencrypted and adapted to meet technical requirements. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the service or website without our written permission.

Section 3: Accuracy of Billing and Account Information

We reserve the right to cancel or refuse any order. You agree to provide accurate, up-to-date billing and account information. Any suspected fraudulent or reseller activity may result in order cancellation. It is your responsibility to update your account, contact, and payment details.

Section 4: Products and Services

Products and pricing may change without notice. We may limit quantities or discontinue products at our discretion. We aim for accurate product representation but cannot guarantee color or detail accuracy across devices. All product offers are void where prohibited. We do not warrant that the quality of any products, services, information, or other material will meet your expectations.

Note : Each piece is artisanally crafted with natural gemstones and gold - subtle variations in size, color, and weight (+/- 10%) are inherent to its bespoke nature.

Section 5: Shipping & Delivery

We offer worldwide shipping. Shipping timelines and charges are specified during checkout. Delays due to customs, logistics, or unforeseen issues are not our responsibility. Title and risk of loss for all items pass to you upon our delivery to the carrier. For more details, please refer to our Shipping Policy.

Section 6: Returns & Exchanges

Returns are accepted within a specified period under certain conditions. Items must be unused and returned in original packaging. Refunds or replacements will be processed as per our policy terms. For full details, please refer to our Return & Exchange Policy.

Section 7: Optional Tools

We may provide access to third-party tools which we do not monitor or control. Use of such tools is at your own risk and subject to third-party terms. Any future features added to the site shall also be governed by these Terms.

Section 8: Third-Party Links

Our site may include content, tools, or services from third parties. We are not responsible for the accuracy or reliability of such third-party materials and assume no liability for any damages or losses incurred through their use.

Section 9: User Submissions

If you send us creative ideas, feedback, suggestions, or other materials, we may use them freely, without obligation. You agree your submissions will not violate laws or third-party rights and must not include offensive or malicious content. You are solely responsible for your submissions.

Section 10: Personal Information

Your submission of personal information is governed by our Privacy Policy, available at Privacy Policy.

Section 11: Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors or inaccuracies in content, product descriptions, pricing, or availability without prior notice. We are not obligated to update information except as required by law.

Section 12: Prohibited Uses

You are prohibited from using the site for any unlawful, fraudulent, or harmful purposes, including uploading viruses, phishing, spamming, or collecting data without consent. Any violation may result in termination of access.

Section 13: Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted or error-free access. Services and products are provided "as is" without warranties of any kind. Panchoo Jewels LLP is not liable for any direct, indirect, or consequential damages, including but not limited to loss of profits, data, or use.

Section 14: Indemnification

You agree to indemnify and hold harmless Panchoo Jewels LLP, its affiliates, partners, and employees from any claims arising from your breach of these Terms or violation of any law or third-party rights.

Section 15: Termination

These Terms remain in effect unless terminated by either you or us. You may terminate by ceasing to use the site. We may terminate your access at any time for violation of Terms, with or without notice. Any obligations incurred before termination shall survive.

Section 16: Entire Agreement

These Terms, together with our policies and operating rules, constitute the full agreement between you and Panchoo Jewels LLP. They supersede prior agreements or understandings. Any ambiguities will not be construed against the drafting party.

Section 17: Force Majeure

Panchoo Jewels LLP will not be liable for delays or failure to perform due to causes beyond our control, including but not limited to natural disasters, war, strikes, pandemics, supply chain disruptions, or governmental actions.

Section 18: Governing Law

These Terms are governed by Indian law. Any disputes shall be resolved exclusively in courts located in Jaipur, Rajasthan. By using this site, you agree to submit to this jurisdiction.

Section 19: Changes to Terms

We may update these Terms at any time by posting changes to this page. Your continued use of the site after updates constitutes acceptance of the revised Terms. Please review periodically.

Section 20: Contact Information

For inquiries about these Terms, contact:

Panchoo Jewels LLP
1330. Sanghoko Ka Rasta, Kishanpole Bazar, Jaipur – 302003, Rajasthan, India
Email: sales@panchoojewels.com

 

By continuing to use our website or purchasing from Panchoo Jewels LLP, you agree to the above Terms & Conditions.